Shi jie gong chang da yi zhuan

Molecular Design of Opto-Electronic Materials

Zhenming Liu

Specter of Materialism

Petrus Liu

Specter of Materialism

Petrus Liu

Integrated Human-Machine Intelligence

Wei Liu

The Way Forward

Jing Liu

Chinese Knight-Errant

James J. Y. Liu

Molecularly Imprinted Polymers As Advanced Drug Delivery Systems

Zhaosheng Liu

Phase Behavior, Adsorption/Desorption Behavior and Interfacial Properties of Fluids in Shale Reservoirs

Yueliang Liu

Adam Smith's America

Glory M. Liu

Integrated Chinese 4 FluencyLink 4e

Yuehua Liu

Chinese Myths

Tao Tao Liu

Colorful World - Written in Traditional Chinese, Pinyin, and English

Katrina Liu

Tracing Ted Tetsuo Aokis Intellectual Formation

Patricia Liu Baergen

Three-Body Problem

Cixin Liu

Crying Forests in the DPRK

Liu Jinlong

Art of Chinese Poetry

James J. Y. Liu

We Were Dreamers

Simu Liu

Reconsideration of Science and Technology III

Liu Dachun

Understanding Artificial Intelligence

Albert (Chun-Chen) Liu

Mainland Chinese Migrants in Hong Kong

Pak-Wai Liu

Belt and Road

Wei Liu

Phosphor Handbook

Ru-Shi Liu

Reconsideration of Science and Technology I

Liu Dachun

Understanding Artificial Intelligence

Albert (Chun-Chen) Liu

Adam Smith's America

Glory M. Liu

Europe Meets USA

Yang Liu

Model-Based Reinforcement Learning

Jun Liu

Airplane Book - Written in Traditional Chinese, Pinyin, and English

Katrina Liu

Integrated Chinese 3 FluencyLink 4e

Yuehua Liu

Understanding Artificial Intelligence

Albert (Chun-Chen) Liu

Take Back Your Power

Deborah Liu

We Were Dreamers

Simu Liu

Reconsideration of Science and Technology II

Liu Dachun

Integrated Chinese 2/1 3e FluencyLink

Yuehua Liu

Metaverse

X. I. N. Liu

I Love BOBA! - Written in Simplified Chinese, English and Pinyin

Katrina Liu

Nonlinear Photonics

Jia-Ming Liu

Phosphor Handbook

Ru-Shi Liu

Mina Goes to the Beach - Cantonese Edition

Katrina Liu

Let's Go to the Farmers' Market - Written in Simplified Chinese, Pinyin, and English

Katrina Liu

Faculty Mobility

Jin Liu

Introduction to Circular Economy

Lerwen Liu

IP Laws and Regimes in Major Asian Economies

Kung-Chung Liu

1566 Series

Liu Heping

Model-Based Reinforcement Learning

Jun Liu

Burden

Sarah Grace Liu

Conceptual Density Functional Theory

Shubin Liu

Night Eaters

Marjorie M. Liu

Gift for Po Po - Written in Simplified Chinese, Pinyin, and English

Katrina Liu

Airplane Book - Written in Simplified Chinese, Pinyin, and English

Katrina Liu

The Inside Out Journey

Kristina Liu

Burden

Sarah Grace Liu

Reconsideration of Science and Technology III

Liu Dachun

Liquid Metals

Jing Liu

Monstress Book Two

Marjorie M. Liu

Model-Based Reinforcement Learning

Jun Liu

General Theory of Dunhuang Studies

Jinbao Liu

Regulating Genetically Modified Crops in View of Environmental Risks

Ancui Liu

Mama's Fruit Belly - Written in Simplified Chinese, Pinyin, and English :

Katrina Liu

Big Data in Energy Economics

Hui Liu

Service Operations Management

Robert Johnston

Designing and Delivering Superior Customer Value

Art Weinstein

Creating and Managing a CRM Platform for Your Organisation

Richard Boulton

Handbook of Research on Customer Engagement

Linda D. Hollebeek

Superior Customer Value

Art Weinstein

Affected

Cara Wrigley

V-Model of Service Quality

Grafton Whyte

Client psychology

Charles R. Chaffin

ManageFirst

National Restaurant National Restaurant Association

Managing Customer Service

Institute of Institute of Leadership & Management

What customers crave

Nicholas J. Webb

How to wow

Adrian Swinscoe

Toxic client

Garrett Sutton

Beyond the Sales Process

Steve Andersen

Managing Customer Experience and Relationships

Don Peppers

Service design for business

Ben Reason

Excellence in Managing Worldwide Customer Relationships

Thomas A. Cook

Digital disciplines

Joe Weinman

Customer Relationship Management

Francis Buttle

Inside the Customer Universe

Henrik Anderson

Extra mile

Effective CRM Using Predictive Analytics

Antonios Chorianopoulos

Complaint Management and Channel Choice

Stefan Garding

Stop, Look, and Listen

Chuck Wall

Salesforce. com for Dummies

Tom Wong

Customer Knowledge Management

Soumit Sain

CRM Systems in Industrial Companies

A. Perna

Designing Service Excellence

Brian Hunt

Providing Quality to Customers

Institute of Institute of Leadership & Management

People Love You

Jeb Blount

Gu ke shou quan li lun ji shi zheng yan jiu

Xiaoyun Han

Meeting Customer Needs

Ian Smith

Meeting Customer Needs

Ian Smith

The hidden wealth of customers

William G. Lee

Service-Ability

Kevin Robson

Fierce loyalty

Sarah Robinson

Brand together

Nicholas Ind

NVQ/SVQ Level 2 customer service candidate handbook

Sally Bradley

Managing Challenging Clients

A. Oade

Be our guest

Disney Institute

Delighting your customers

Avril Owton

The hidden power of your customers

Becky Carroll

Master Data Management in Practice

Dalton Cervo

World of Customer Service

Pattie Gibson

You Can't Lead with Your Feet on the Desk

Ed Fuller

You Can't Lead with Your Feet on the Desk

Ed Fuller

Customer Experience

C. Shaw

Social Media Marketing

Evans, Dave

Guide to Customer Service Skills for the Service Desk Professional

Donna Knapp

The power of loyalty

Roger L. Brooks

Customer service

Paul R. Timm

Exceptional Service, Exceptional Profit

Leonardo Inghilleri

Managing customers through economic cycles

McKean, John

Customer Experience Management

Bernd H. Schmitt

Chocolates on the Pillow Aren't Enough

Jonathan M. Tisch

Stop, Ask, and Listen

Kelley Robertson

From Customer Retention to a Holistic Stakeholder Management System

Margit Huber

Strategic sales in the building industry

Rick Davis

Yao qian shu

Jian Li

Do the Right Thing

Parker, James F.